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Shipping Policy

Processing Time

  • All orders are packed and shipped within 2–3 business days after payment.

  • Custom or made-to-order items or wholesale orders may take a little longer. You’ll see estimated timelines on the product page if applicable.

Delivery Times

Switzerland:

  • 3-7 business days

EU countries:

  • 3–15 business days

Rest of the World:

  • 7–20 business days, depending on location

Delivery Times for Wholesale Orders

Worldwide

  • 7-12 business days 

Shipping Costs

Shipping costs are calculated by the final weight of the package, You can see exact costs at checkout.

International Orders

  • We ship worldwide to most countries, you can see the list of them at the checkout.

  • Customs fees, import taxes, and duties are not included in the shipping cost and are the responsibility of the buyer.

  • Please check your local regulations before ordering if you're unsure.

Tracking

  • You’ll receive a tracking number by email as soon as your order ships.

  • Some small or low-value items may be sent without tracking (you’ll see this at checkout).

Lost or Delayed Orders

We are not responsible for delays caused by postal services, customs, or events outside our control. If your parcel is significantly delayed or appears lost, contact us—we’ll do our best to help.

Incorrect Address

Please double-check your shipping details. We cannot refund or replace orders shipped to incorrect addresses provided by the customer.

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